Frequently Asked Questions
1. How can I know if any of these programs are a good fit for me?
When resolving or improving chronic complex health issues, please first acknowledge that it's a journey to go through, and there is no magic pill. We take a comprehensive root-cause healing approach by diving into detecting and addressing underlying inflammatory offenders, such as toxic overload, toxin exposures, food allergies, food sensitivities, genetic weaknesses, hidden infections, etc. This process requires time, patience, determination, resilience, commitment, and, often, financial means. Our comprehensive service would not be a good fit if you miss many of these elements and are looking for a shortcut method.
If you answer "Yes" to all the following questions, you are considered a good candidate.
Are you ready and committed to receiving the guidance and doing the necessary work to address your health issue(s)?
Do you believe in the power of nutrition?
Do you believe your body can heal if given what it needs?
Are you willing to make dietary changes and commit additional time to home meal preparation?
Are you willing to implement a nutritional supplement regimen to optimize your health?
Are you receptive to standard and, in some cases, advanced lab testing to help uncover the root causes of health issues?
Are you willing to follow through with remedial protocols to address nutrition and health imbalances?
Will you be compliant with the recommended dietary and lifestyle changes?
2. Do you accept health insurance?
Currently, not (as of July 2023), although this may change in the near future. Please come back and check the updated information in a couple of months. However, we can provide receipts for insurance reimbursement. We also accept HSA/FSA health cards and provide receipts for them.
3. Are the sessions conducted in person or through video?
All sessions are currently conducted via a secure telehealth platform.
4. Are these programs refundable?
The purchased consultation sessions and labs are not refundable.
5. Is lab work ordered by your clinic covered by insurance?
No. However, we have special pricing for conventional labs, which can save up to a lot compared to insurance pricing. As for functional lab tests, it depends on each laboratory. Some functional laboratories handle insurance claims, but many don't.
6. Do you guarantee your clients resolve the health issues they visit you for?
No healthcare provider can and should make guarantees. You are entirely responsible for your decision. Therefore, we highly encourage you only to do this work when fully ready. What we can ensure is that we always listen carefully to your needs and do our best to deliver personalized, detailed, thorough, and comprehensive nutritional care. This has been the number one goal that we strive to achieve with every client.
Many considerations go into this process, including health history intake, lab analysis, functional lab recommendations, genetic assessment, diet and supplement protocol design, lifestyle interventions, etc. We aim to support our clients to move to a much better place with their health. We work in the trenches diligently daily, but unfortunately, other factors, such as the progression of the health condition, client compliance, situations related to jobs and personal life, finance, belief, and support systems, also contribute to the outcome. In our practice, no tolerance exists for blaming either party, regardless of the results.
7. What is a "CNS" nutritionist?
Jenny Noland is a Board-Certified Nutrition Specialist (CNS). "Nutritionist" is a broad term that includes individuals with various types of training and credentials. The "CNS" is an accredited certification that distinguishes advanced nutrition professionals, enabling them to practice medical nutrition therapy and other aspects of nutrition care in many states in the US. The CNS professionals are advanced nutritionists and licensed healthcare providers with specialized training in nutrition, including:
Master or Doctoral degrees in nutrition
MD, DO, DC, DDS, DNP, ND, PharmD, RD, and others
The CNS credential is administered by BCNS, the certifying body of the American Nutrition Association. For more details, please visit https://theana.org/sites/default/files/pdf/CNS%20Sell%20Sheet_Aug2020.pdf.
8. What are the differences between CNS nutritionists and RDs (registered dietitians)?
CNS credential requires a minimum MS or Doctorate degree in clinical nutrition or a related healthcare field.
RD credential requires a minimum of a BS in dietetics or nutrition.
CNSs are trained to have diverse experience and training in personalized nutrition, functional medicine and nutrition, science, assessment, intervention, monitoring, public health, and practice management.
RDs are trained to have experience and training in dietetics, food service, management, and nutrition care for individuals and groups.
9. What is a Board-Certified Nutritional Genomics Specialist (CNGS)?
Jenny Noland is also a Board-Certified Nutritional Genomics Specialist (CNGS). This credential identifies a nutritionist as a trained professional in Nutritional Genomics (the sciences of nutrigenomics and nutrigenetics).
The CNGS is a specialty certification credentialed by BCNS, the certifying body of the American Nutrition Association. Earning this credential requires the completion of the nutritional genomics training program, passing the board exam, and applying nutritional genomics science in clinical practice.
10. What is a Board-Certified Ketonutrion Specialist (CKNS)?
Jenny Noland is also a Board-Certified Ketonutrition Specialist. The CKNS certification identifies a nutritionist as a trained professional in the Ketogenic Diet.
The CKNS is a specialty certification credentialed by BCNS, the certifying body of the American Nutrition Association. Earning this credential requires the completion of the advanced ketogenic nutrition training program, passing the board exam, and applying the ketogenic diet in clinical practice.
11. Do you work with children?
We currently only work with those who are 16 years and older.